Features
Materials: * Made with non-shedding, 100% soft New Zealand handspun wool
Rug Shape: * Heart Shape
Design: * Modern layered heart pattern
Dimensions: As per size selection or Please message for any other size
Color: * Ivory, blush pink, rose pink & burgundy
Material: * Made with non-shedding, 100% soft New Zealand Handspun wool
Construction Technique: * Hand Tufted
Style: * Modern / Contemporary
Indoor/Outdoor: * Indoor use only
Backing Material: * Cotton canvas backing with natural latex
Pile type: * Cut pile
Rug pile height: 0.5″
Care & Cleaning: * Vacuum regularly without beater bar, spot clean with mild detergent and cold water, do not bleach, professional rug cleaning recommended
Suggested Settings: * Bedroom, Kids room, Nursery, Living room, Valentine décor

Commitment From Us:
Once your order is placed, we take full responsibility — crafting your rug by hand, sharing weekly photo updates of the weaving process, and ensuring it is carefully finished and safely delivered to your home.
This is a genuine hand tufted, created by skilled artisans.
-Each rug is crafted individually (not factory-made), so slight variations in color, pattern, and texture are natural and part of its character.
-Made to order | Approx. 30 days production
-Color customization available to perfectly match your space
-Worldwide shipping with full support until delivery
-Free doorstep delivery with secure, protective packaging

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Size	USA	Europe	Others
XS	28-30	27-29	34-36
S	30-32	29-31	36-38
M	32-33	31-33	38-40
L	33-34	33-36	40-44
XL	34-38	36-40	44-48
XXL	38-48	40-44	48-50

FAQ

What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers for your convenience.
Do you offer international shipping?
Yes, we offer international shipping to many countries. Please check our shipping information page for details on available destinations and shipping rates.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package's delivery status on our website or through the courier's tracking portal.
What is your return policy?
We offer a hassle-free return policy. If you're not satisfied with your purchase for any reason, you can return it within 30 days for a full refund or exchange. Please refer to our returns page for detailed instructions.
Are your products covered by a warranty?
Yes, most of our products come with a manufacturer's warranty against defects in materials and workmanship. The duration and terms of the warranty vary by product, so please check the product description or contact our customer support team for specific details.

Shipping & Delivery

All estimated shipping times are in addition to fulfillment times, We offer a next working day delivery for orders placed before 6:30 p.m. Monday to Friday. Orders placed after this will be delivered within two working days. This excludes Saturday, Sunday and holidays. Appointed is not responsible for any customs/duties related to international orders. We are unable to calculate charges prior to your order being delivered, and recommend checking with your local customs office for more information. Shipping fees will not be refunded if you refuse these charges.

Free destination delivery above $100
Europe 1 – 3 days Free
United States 4 – 6 days Free
Asia 3 – 6 days Free
Africa 5 – 7 days Free
Australia 3 – 5 days Free

Returns & Refunds

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return, To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the order confirmation, order number, or proof of purchase. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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